1. Our Philosophy

Our Philosophy

We are a Newcastle-based surgical practice providing patient-centred care to adults of all ages and backgrounds. We look after people with a wide range of colorectal concerns including inflammatory bowel disease, haemorrhoids, pelvic floor disorders and bowel cancer.

We provide outstanding surgical expertise AND outstanding patient care.

Our approach: We want better for you

At Coastal Colorectal, we see you. From the minute you walk through our door, your comfort is our number one priority. We understand that caring for your health means providing top-notch surgical expertise along with great communication and patient care.

So, yes. You will be in some of the best surgical hands (and minds!) in the region. But you can also count on feeling at ease here because we’re also human and we genuinely care about you. We know what it’s like to be vulnerable, scared or frustrated by the medical profession. That’s why we established this practice, to create an environment where your safety, comfort and dignity are always considered, where your symptoms are heard and taken seriously, and your experiences are respected – never minimised.

You’ll also be at the centre of your experience. Every member of our team – from surgeons to reception staff – are here for you. We want to get to know you as a whole person so that every time we see you, every bit of advice we offer and every course of action we advise genuinely has your best interests at heart.

And you’ll maintain control of your own health journey. We understand that undergoing surgery is a big deal for most people. Our aim is to empower and support you – to be clear and transparent in our meetings, to always keep you in the loop and well informed of your choices, to help you call the shots and respect your decisions, and to support you the whole way.

Exemplary surgical care from people who care. That’s what makes Coastal Colorectal Surgery better.

Our standard: we accept only the best

At Coastal Colorectal, we only accept the best for our patients.

At Coastal Colorectal, we only accept the best for our patients. We don’t turn anyone away and we commit to achieving the best possible outcome for each and every one of our patients. We work to the height of our scope of practice, using all of the expertise and technology at our disposal to ensure that your health condition is treated to the fullest extent possible.

Our practice is committed to staying up to date with the latest training and technology to ensure you have access to the best outcomes possible. And while we love to embrace new technology and new equipment and ideas, we always stringently assess supporting evidence before we adopt anything new, to ensure it will improve outcomes for our patients.